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18 June 2013

WEEKLY GROSS-OUT: Bad customer service

Everything was going fine for Joseph Gibson, until the bill came. But it wasn't the amount on the check that angered Gibson, who had stopped at a St. Louis sports bar on Sunday to chow down. It was a line on the special order section for his young son that set him off. Under "1 -- Wing Sauce" the receipt (picture 1) read: "F***** Needy Kids." The name of the bar? Friendly's. Denny Domachowski, the general manager of Friendly's Sports Bar and Grill, told CNN the waitress meant it as a joke and intended to delete it before handing the bill to Gibson. The waitress has been reprimanded, but I would've taken it further because despite the name of the establishment, that was totally unfriendly. No customer should ever have to put up with this mistreatment. If I had come in there with my niece (picture 2) and had to endure that sort of abuse from the staff, then I wouldn't pay those losers.

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