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15 November 2013

Tickets cancelled over confusing signs

More than 5,000 parking tickets will be refunded after "confusing" signs led motorists to park in bays meant for taxis, Westminster City Council said. The refunds, worth about £278,000, are for tickets incurred on dual-use bays along Oxendon Street, Jermyn Street, and Conduit Street. The signs put up in 2011 say charges apply between 8:30am and 6:30pm, but do not state that the dual-use bays become dedicated taxi ranks after 6:30. The signs have since been updated, and for good reason because dual-use bays are all about maximising the space at the kerbside in the city to enable fair and easy parking for everyone. However, the parking signs in the affected streets could have given rise to confusion among motorists, so it's only right that any tickets written for parking on the affected streets be reversed.

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